Metropolitan Retail – Customer Service Learnerships

Company: Momentum Metropolitan

Regular/Temporary: Temporary

Job Id: 32065

Location: Lebowakgomo, Limpopo

Job Description: Provide efficient support to the region by accurately capturing data and processing all the administrative tasks in accordance with agreed service level agreements.

Duties

  • Maintain the relevant office housekeeping standards
  • Escalate faults/errors on applications to Line Manager
  • Providing feedback on status of applications i.e. outstanding requirements and errors
  • Provide updates on how many applications issued and processed
  • Accurately capture client information on the relevant system
  • Compile and check the relevant document to process payments and policy amendments within service agreement and authority levels.
  • Ensuring client service level agreements are met and exceeded
  • Providing effective, efficient and professional service to all our clients and offices, both telephonically and through written correspondence

Requirements

  • Grade 12 or an equivalent NQF4 qualification (all CV’s must include matric certificate / statement of results)
  • Must be unemployed, South African citizen aged between 18 and 35
  • Interest in sales and customer service is essential

SKILLS & COMPETENCIES REQUIRED

  • Attention to detail with good planning and time management Skills
  • Numerical reasoning ability and analytical Skills
  • Fluent Verbal and Written Communication and Comprehension in English
  • Stakeholder engagment and relationship management
  • PC Literacy

Application

To apply, please follow the link: Customer Service Learnership – Lebowakgomo at Metropolitan Retail official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Contact Details: Francinah Mamabolo – 0126718911 / Francinah.Mamabolo@momentum.co.za

Apply by 10 January 2022